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Prerequisites

The requirements are very individual and cannot be answered across the board. The following list is therefore neither complete, nor do the facts mentioned there automatically lead to an exemption from identification requirements. These are only possible indications:

• People who are expected to be permanently housed in hospitals, nursing homes or similar facilities,
• People who cannot move in public on their own because of a permanent disability.

Documents required

• All expired identification documents (ID card, passport) of the person who is to be exempted from the identification requirement.
• Medical certificate about the illness or disability, which shows that the person concerned can no longer take part in public life on their own.
• In the case of supervision: Supervisor ID and ID card or passport of the supervisor.
• In the case of authorization: Power of attorney and identity card or passport of the authorized person

Additional documents may be required, so Hamburg Service should always be contacted in advance by telephone.

Please note

The exemption from the identification requirement can only be applied for at the point in time when the identity card or passport is invalid. You will receive a confirmation of the exemption from the identification requirement. Together with the expired ID, the confirmation is primarily used to present to authorities and banks.

A trip abroad cannot be carried out with the confirmation of the exemption from the identification requirement.

Deadlines

No

Procedure

Appearance by the supervisor or an authorized representative. Upon presentation of the last expired ID / passport, the ID exemption will be issued on the same day.

Processing time

about 10 minutes

Fees

Toll-free

Payment methods available

• Girocard
• Cash payment

Legal basis

Law on identity cards and electronic proof of identity (PAuswG).